At GRMI Logistics, LLC, we are committed to protecting the privacy and security of the personal information of our drivers and other stakeholders. This Privacy Policy explains how we collect, use, disclose, and safeguard your information, especially in connection with our operational activities and SMS communications.
1. Information We Collect We collect personal information necessary for our logistics operations and to manage our relationship with you. This may include:
Contact Information: Name, phone number, email address, physical address.
Driver & Operational Data: Driver's license details, employment history, dispatch information, route details, and home time schedules.
SMS Communication Data: Your phone number, message content (for operational messages), and opt-in/opt-out preferences related to our SMS services.
2. How We Use Your Information We use the collected information for the following purposes:
Operational Management: To manage driver schedules, dispatch, logistics, and home time.
Communication: To contact you regarding operational updates, emergencies, or other business-related matters.
SMS Communications: To send you essential operational alerts, home time reminders, dispatch assignments, and critical company announcements via SMS, as consented to by you.
Safety & Compliance: To ensure compliance with transportation regulations and internal safety policies.
Record Keeping: For administrative and legal record-keeping purposes.
3. How We Share Your Information We may share your information with:
Service Providers: Third-party service providers who perform services on our behalf, such as communication platforms (e.g., Twilio for SMS services). These providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
Legal Requirements: When required by law, subpoena, or court order, or to protect our rights, property, or safety, or the rights, property, or safety of others.
Internal Personnel: Authorized employees and contractors of GRMI Logistics, LLC who need access to the information to perform their duties.
4. SMS Communications By providing your phone number and consenting to our SMS program, you agree to receive operational messages from GRMI Logistics, LLC.
Opt-In: Consent to receive SMS messages is obtained during our mandatory driver onboarding process, where you acknowledge and agree to receive operational messages.
Message Frequency: Message frequency varies depending on your operational activity and schedules.
Message & Data Rates: Standard message and data rates may apply to SMS messages sent and received.
Opt-Out: You can opt-out of receiving SMS messages at any time by replying STOP to any message. You may reply HELP for assistance.
5. Data Security We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.
6. Data Retention We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. Your Rights Depending on your jurisdiction, you may have rights regarding your personal information, such as the right to access, correct, or delete your data. To exercise these rights, please contact us using the information below.
8. Changes to This Privacy Policy We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the "Last Updated" date.
9. Contact Us If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
GRMI Logistics, LLC 4695 44th Street SE, B100, Kentwood, MI 49512